Shipping Policy
SHIPPING DESTINATIONS:
World Wide
HOW MUCH DOES SHIPPING COST?
Shipping cost may vary based on each service and the postage location in the U.S and Worldwide.
PROCESSING TIME
As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.
Estimated Delivery Time
As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 business days for delivery.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at support@kellicosgifts.com
If your order hasn't arrived within 30 days of the date of original purchase, contact our support team for a full refund on your purchase.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
RETURNS AND REFUND GUARANTEE
Our Return & Exchange Policy
We want you to love your Kellico's Gifts apparel!
If you are not 100% satisfied with your purchase, we are here to help.
Returns & Exchanges
You have **30 days** from the date of delivery to return or exchange your items.
To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it, with all original tags attached.
Return Shipping
US Customers: We offer easy returns!
A flat fee of $5.00 will be deducted from your refund to cover the return shipping label.
Exchanges for a different size or color are always free!
International Customers: At this time, international customers are responsible for paying their own return shipping costs.
Refunds
Once your return is received and inspected, we will process your refund to your original payment method within 5-7 business days.
Alternatively, you can choose to receive your refund as store credit and get an extra 10% added to your balance!
How to Start a Return
Simply message us at support@kellicosgifts.com with your order number and email address to get started.